ConvertKit migrated switchers by hand while MRR grew from $1,337 to $30,000
After revenue fell to $1,337 a month in September 2014, Nathan Barry picked a niche and started direct sales. When a sales call went well, the team usually did the customer's migration for them, free of charge. MRR grew 54% to $3,237 in December 2014 and later passed $30,000 a month.
- Company
- ConvertKit
- Year
- 2014-2015
- Outcome
- Worked
What they ran
ConvertKit's revenue had fallen to $1,337 a month by September 2014. In October 2014, Nathan Barry picked email marketing for authors as a niche and started direct sales, as the founder's growth post describes. He sent every outreach email by hand instead of automating it. When a call went well, the team usually did the migration for the customer. Marketing Examples says Barry offered free migration to remove the switching objection. Later the niche narrowed to professional bloggers. ConvertKit also matched AWeber's 30% recurring affiliate commission.
What happened
An earlier update from the founder reports MRR grew 54% to $3,237 in December 2014. Revenue later passed $30,000 a month in mid-October 2015, up 40% that month. A commenter on the Indie Hackers profile calls the direct sales and concierge migrations a turning point for monograph.io.
What the account does not show
All figures are the founder's own reports. Hand migration ran alongside a niche change, direct sales and affiliate commissions, so no result is tied to migration alone. The sources give no count of migrated customers and no close rate for sales calls. The commenter speaks to inspiration, not to ConvertKit's numbers.
Questions
Did ConvertKit migrate customers from competitors for free?
Yes. Barry offered free migration to remove the switching objection, and after a good sales call the team usually handled the move.
How fast did ConvertKit's MRR grow after it started direct sales?
Direct sales began in October 2014, and MRR grew 54% to $3,237 in December 2014. It later passed $30,000 a month.
Did ConvertKit automate its sales outreach?
No. Barry sent every outreach email by hand from his Google Apps account so he would not annoy people by accident.
Sources
- Growing ConvertKit to $30,000 in Monthly Recurring Revenue, Nathan Barry, 2015-10-15.
- Growing ConvertKit to $5,020 in Monthly Recurring Revenue, Nathan Barry, 2015-03-11.
- How Convert Kit grew from $1.5k to $100k MRR, Marketing Examples.
- The Story of ConvertKit: From $0 to $597,000 in Monthly Revenue, Indie Hackers.