Snappr turns self-serve photo bookings into enterprise accounts
Snappr runs Shoots, a pay-as-you-go photography marketplace open to anyone, and builds its enterprise product, Workflows, on top of it. Shoots buyers, both consumers and businesses, often grow into larger enterprise accounts. Of Workflows enterprise customers, 48% had made a self-serve Shoots booking first. The source does not say whether those bookings were consumer or business ones.
- Company
- Snappr
- Year
- 2017
- Outcome
- Worked
What they ran
Snappr started in the US in 2017 as a photography marketplace for consumers. Its self-serve marketplace, Shoots, lets anyone pay as they go with no commitment. About two-thirds of Shoots revenue comes from consumers and one-third from businesses, mostly small ones. Workflows, an enterprise SaaS and infrastructure product, sits on top of that marketplace. According to a profile of the company, Shoots buyers, whether booking for themselves or for work, often grow into larger enterprise accounts. Snappr's about page says businesses that shoot every week use Snappr Pro or Enterprise to hold one brief and one standard across every location.
What happened
Of Workflows enterprise customers, 48% had made a self-serve Shoots booking before they became Workflows customers. Snappr's revenue grew at a 14% compound monthly rate from the point it started earning money.
What the account does not show
The 48% covers any self-serve Shoots booking, and the profile does not say those bookings were made by consumers. The source gives no baseline, so we cannot tell how many of those accounts would have arrived anyway. The 14% growth rate is a company-wide figure and is not attributed to this path. The profile also does not say how long the step from first booking to enterprise account usually takes.
Questions
How did Snappr get enterprise customers from a self-serve product?
People booked shoots on its pay-as-you-go Shoots marketplace, and many later grew into larger enterprise accounts on Workflows.
What share of Snappr's enterprise customers started with a self-serve booking?
48% of Workflows enterprise customers had made a self-serve Shoots booking before becoming Workflows customers. The source does not say whether those were consumer or business bookings.
Who buys on Snappr's self-serve marketplace?
Roughly two-thirds of Shoots revenue comes from consumers and one-third from businesses, mainly small ones.
Sources
- Snappr: Building API-First, Last, notboring.co, 2022-02-10.
- About Snappr | Company Overview and Our Story, snappr.com.